Mattia Pizzorno is an accomplished retail manager with extensive experience at Harrods since March 2018, where roles have included Balmain Brand Manager, Balmain Brand Specialist, and Personal Shopper. Notably, Mattia successfully executed a 12-month secondment at the Harrods Outlet, leading the establishment of a two-floor store within eight weeks amid the challenges posed by Covid-19. As a Personal Shopper, Mattia maintained customer engagement through a virtual concierge service during lockdown, catering to VIP clientele with adaptive strategies. Prior experience also includes a role as Sales Support at Elite Associates. Mattia holds a Bachelor's degree in Architecture from Università degli Studi di Genova and a High School Diploma in Art/Architecture from Liceo Artistico P. Klee N. Barabino.
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