Emily Cleveland

Emily Cleveland has extensive experience in customer support and training roles, currently serving as a Customer Support Specialist II at Hart InterCivic since January 2020. Prior to this, Emily worked at teleNetwork for 13 years in various positions, including Client Liaison and Credential Manager, where responsibilities included liaising between clients and managing agent credentials. As an E-Learning Specialist and Floor Manager, Emily developed training programs and collaborated with various departments to ensure client specifications were met. Early career experience includes a role as Night Auditor and Manager at Hilton Worldwide, focusing on guest services, data accuracy, and hotel security.