Alfredo Chavez is an experienced professional with a strong background in leadership development, customer service, and human resources. Currently serving as Engagement Manager for Service Delivery at Harvard Business Publishing Corporate Learning since June 2021, Alfredo leads the delivery of blended leadership programs to enhance client experiences. Previously, as Director of Domestic Airports at Aeromexico from October 2015 to November 2020, Alfredo oversaw Airport Customer Service and Ramp Operations across 43 airports, focusing on safety and customer satisfaction. Additionally, Alfredo held the position of Human Resources Business Partner, implementing HR initiatives across the network. Alfredo's career began at Teleperformance as an Account Manager, and educational qualifications include a Bachelor of Business Administration from Universidad Tecmilenio and a Bachelor of Arts in Political Science and Government from Universidad de Guadalajara.
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