Hastings Direct
Levi Rhodes Suleman has a diverse work experience in various roles and companies. Levi began their career in 2010 as a Team Manager at British Gas, where they worked until 2012. Levi then joined Centrica in 2011 as a Performance Coach until 2015. In 2013, they returned to British Gas as an Interim Business Manager for a year. From 2016 to 2018, Levi worked at British Gas as a Programme Manager (Interim) and later as a Business Improvement Manager. In 2018, they moved to Volkswagen Financial Services (UK) as a Customer Resolutions Operations Manager and later as a Training & Quality Manager. Levi'smost recent role has been at Hastings Direct, where they started in 2020 as a Contact Centre Leader and is currently serving as the Head of Customer Service & New Business.
Levi Rhodes Suleman attended Wyggeston and Queen Elizabeth I College, as well as Sir Jonathan North Community College. No specific degrees or fields of study were mentioned.
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Hastings Direct
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Hastings Group is a fast growing, agile, digitally focused general insurance provider providing services to the UK car, van, bike and home insurance market. Big enough to compete but small enough to grow, the Group has strong relationships with all major price comparison websites, a cost effective digital marketing model and a focus on customer retention. Hastings provides refreshingly straightforward products and services to UK car, bike, van and home insurance customers. A multi-award winning business, Hastings has over 2.7 million customers and over 3,400 colleagues. The Group operates as an integrated insurance provider with two businesses. The Group’s Retail business, Hastings Insurance Services Limited, is responsible for the end customer pricing, fraud management, product design, distribution and management of the underlying customer relationships. The Group’s Underwriting business, Advantage Insurance Company Limited, engages in risk selection, underlying technical pricing, reserving and claims handling. Retail is supported by, and benefits from, Underwriting’s prudent approach to risk and reserving and also benefits from the Group’s panel of insurance partners who provide additional underwriting capacity. The Group’s integrated model deliberately separates underlying product manufacturing from its distribution.