James Graydon

James Graydon serves as the People Director at HATS Group, overseeing recruitment, training, and human resources for a team of 2,100 employees while leading information governance as the nominated SIRO. Prior to this role, James held multiple leadership positions at Falck, including UK Director of Emergency & Urgent Care and UK Director of Patient Transport Services, where responsibilities included managing emergency operations, directing clinical teams, and transforming transport operations. Notable achievements include leading COVID-19 response efforts, improving operational efficiency through automation, and significantly increasing employee engagement. Earlier in the career, James served as Operations Director at NSL Services Group, successfully turning around financial performance and enhancing service delivery. James holds a degree in Estate Management from Sheffield Hallam University.