Irit Mor is a Director of CX Operations and Head of Program Management & Customer Experience with 15 years of cross-industry experience in both B2C and B2B sectors. Currently, Irit serves as the Director of CX Operations at Hava Zingboim, having previously excelled as a Senior Customer Experience and Program Manager at SolarEdge Technologies. Irit's past experience includes a role as Customer Experience Manager and Customer Service Team Leader at UPS, where they focused on service quality and team management. Irit holds a B.Ed. in Early Childhood Education from Kibbutzim College, emphasizing a commitment to customer-centric initiatives and operational excellence.
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