Dion Innes is an experienced professional currently serving as the Education Services Manager at HawkSoft, Inc. since October 2012, where responsibilities include leading a team of technical writers and videographers to produce educational content, alongside providing coaching and mentorship. In this role, Dion also remains actively involved in writing, having initially established help portal designs and standards as the sole writer. Prior experience includes data verification and validation at Rentrak Corporation, technical writing for Capstone Technology Corporation, franchisee operations at Dinners Done Right, and technical writing at Harland Financial Solutions. Dion holds a Bachelor's degree from the University of Oregon.
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