Thiago Martins Amaral

Thiago Martins Amaral possesses extensive experience in IT support and customer service roles. Currently a Tier 2 support member at Hawthorn School District 73 since April 2021, Thiago has provided remote help desk support across the USA. Previous roles include IT Support positions at Brillant Staffing LLC and LaSalle Network, as well as comprehensive technical support at Zion Tech Group, where responsibilities encompassed hardware and software troubleshooting, installations, and customer service. Additionally, Thiago has experience in customer loyalty at Rocketmiles, food service management at Target, and assistance coordination at AXA US. Thiago holds degrees in Digital Communication from Universidade Paulista and Radio and TV from Universidade Anhembi Morumbi.