Alex Grossi is an experienced professional in the hydroponics industry, currently serving as the Vice President of Customer Service at The Hawthorne Gardening Company since February 2019, after previously holding the role of Director of Customer Service. In these positions, Alex focuses on enhancing retail and consumer experiences while leading customer service, tech support, and returns teams. Prior experience includes managing business-to-business relationships as an Account Manager at Sunlight Supply, covering 14 states, and working as a Sales Associate at American Agriculture. Alex holds a Bachelor of Arts in Political Science and a Certificate in Integrated Liberal Studies from the University of Wisconsin-Madison.
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