Ana Caridad

Ana Caridad is an experienced professional in the call center and customer service industry with a career spanning over two decades. Currently serving as Call Center Manager at HAYA Real Estate since 2014, Ana Caridad oversees support platforms, customer service, post-sale support, customer acquisition, and telemarketing. Prior experience includes roles such as Responsable Plataformas Telefonicas at GROUPALIA (2010-2013), Responsable de Recobro y Telemarketing at Cofidis (2007-2010), Manager CRM Operativo at Grupo Planeta (2006-2007), Directora de Operaciones at INWA (2003-2005), and RBLE. Call Center Territorial at Airtel-Vodafone (1997-2001). Ana Caridad's diverse background highlights a strong expertise in operational management, telemarketing, and customer relations.