Jaenna Babajane, MBA

Senior Vice President, Customer Experience at Hayes Management Consulting

Jaenna Babajane, MBA has over 20 years of professional experience in a variety of roles. Jaenna began their career in 1996 as a Department of Medicine Human Resources with SUNY Upstate Medical University. In 2002, they became a Project Manager at Associates for Women's Medicine. From 2006 to 2007, they were a Consultant at 2MPlus, Inc. providing medical practice management services and strategic solutions. From 2007 to 2010, they were a Project Manager at Care Management International managing the sales and marketing team. During the same time period, they were also a Speaker of the House at The Wine Bottega. From 2010 to 2019, they held various roles at athenahealth, including Senior Manager of Coaching + Training Services, Customer Success, and Project Manager of Implementation and Onboarding. Most recently, they were a Vice President at MDaudit in roles such as Customer Experience, Customer Enablement and Training, and Director of Implementation and Training.

Jaenna Babajane, MBA obtained their Bachelor's degree in International Business from Tulane University - A.B. Freeman School of Business in 2004. Jaenna then obtained an MBA in International Business and Management from University of San Francisco School of Management in 2006. Additionally, Jaenna obtained a Bachelor's degree in English Language and Literature/Letters from Tulane University School of Liberal Arts in 2004. In 2021, they obtained the Agile Foundations certification from LinkedIn.

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Previous companies

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Timeline

  • Senior Vice President, Customer Experience

    December 1, 2023 - present

  • Vice President, Customer Experience

    October, 2022

  • Vice President, Customer Enablement and Training

    March, 2022

  • Director of Implementation and Training

    January, 2019