Siobhan Daly

Siobhan Daly is a Technical Specialist at Hayley Group Limited since April 2022, bringing extensive experience from a previous role as a Customer Service Controller at Deritend from February 2013 to March 2022. In that position, Siobhan developed a customer service process tailored to business needs, enhancing customer experience through effective management of CRM data, inquiry handling, and complaint investigations. Siobhan's responsibilities included supporting the sales team, managing work processes and workflows, and overseeing workshop colleagues to meet customer requirements. Additionally, Siobhan holds an AAT Level 3 degree in Accounting from City of Wolverhampton College.