HBCS delivers innovative solutions for the evolving healthcare revenue cycle landscape. By leveraging integrated technology platforms with industry-leading expertise, HBCS optimizes total reimbursement and reduces bad debt, improving revenue cycle performance. As creative problem-solvers, the HBCS team focuses on service delivery, applying a customized approach to virtual patient registration, insurance reimbursement, and patient account resolution.  

•    Capture more revenue-20% increase in collections
•    Accelerate cash-Up to 65% reduction in inventory
•    Improve self-pay revenue-37% increase in patient account collections
•    Improve patient experience-74% improvement in average speed to answer
•    Increase patient satisfaction-98% satisfaction based on automated post-call surveys

For more than 35 years, hospitals and health systems have trusted HBCS with their patient relationships and financial stability. HBCS is committed to service and to finding new ways to optimize reimbursement and reduce bad debt while ensuring a positive patient financial experience.  


Health Care

HBCS

Maureen Dieleuterio

Dan Johnson

Joshua White Mba, Crcr

Victoria Ostrow

Crce-I Lori Szymonowicz

Paul J. Kutney

Joe Dudek

Arline Swido

Mha Karl Simms Crcs

Omar Doyley

John Rogers

Stephen Wing

Kevin Haggerty

The Operations and Client Engagement Team at HBCS focuses on optimizing the healthcare revenue cycle and enhancing client relationships. They ensure efficient service delivery by managing accounts receivable, insurance operations, and patient services. This team is responsible for improving revenue capture, accelerating cash flow, and enhancing the patient financial experience, all while maintaining high levels of client satisfaction and engagement.

Operations and Client Engagement Team

Client Engagement and Accounts Receivable

Technology and IT

Operations and Client Engagement Team

About

Team members

Other teams at HBCS

Client Engagement and Accounts Receivable

Technology and IT