Craig Kauffman

Craig Kauffman is a seasoned professional with extensive experience in digital commerce and customer experience leadership across various industries. Currently serving as the Global Director for HCL CX Partners at HCL Software, Craig drives go-to-market strategies and execution with business partners and cloud providers. Previous roles include Vice President of Digital at XCentium, Senior Vice President of Digital Experience at Epsilon, and Principal of Digital Commerce at Capgemini, where Craig has consistently delivered innovative solutions and built strategic alliances in high-demand markets. Educational qualifications include a BA in Economics from Lafayette College and ongoing studies in Computer Software Engineering at the Cambridge Institute of Technology.