Piet Gaarthuis is an accomplished professional in the IT service industry with extensive experience in customer support and technical management. Currently serving as Vice President of Customer Support at HCL Software since October 2021, Piet previously held the position of Director of Customer Support at HCL Technologies, overseeing worldwide support operations. Prior roles include managerial positions at IBM, where responsibilities included worldwide support for Rational Products and leading EMEA client support. Piet's career began at Hewlett Packard as an Escalation Engineer, and experience also includes roles in various consulting and support capacities, as well as research in aquatic ecology. Piet holds a degree in Biology from the University of Amsterdam and has completed management courses at IBM and the Kepner-Tregoe Institute.
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