Ryan Townsend

Ryan Townsend is an experienced IT professional currently serving as the IT Business Systems Manager at Headlands Research since November 2022. Responsibilities include the maintenance of enterprise applications, SaaS vendor management, project management, and serving as a key liaison with the outsourced Helpdesk vendor. Ryan supports business owners of various technology platforms and leads efforts to improve operational efficiency and scalability by identifying system enhancements. Previously, Ryan held the position of IT Manager at eCapital Advisors, overseeing all Information Technology and Information Security activities. Additionally, roles at StuartCo included IT Support Specialist and Senior IT Support Analyst, focusing on system administration and internal employee support. Ryan holds an Associate's degree in Network and System Administration from Dakota County Technical College.