Affiliate Partnerships Manager

Customer Service · Berlin, Germany

Job description

🚀 Why Headout?

What we do is important

In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and the most delightful way to head out to our next real-life experience. We do this by running a managed marketplace to the world’s most exceptional real-life experiences — from immersive tours to museums to live events and everything in between.

We’ve got scale, fast growth, and solid fundamentals

Headout has served tens of millions of guests from 196 countries (every single sovereign state on the planet) on one of our experiences across 100+ cities in 9 languages. Today, we have sales of 100s of millions of $s a year and are growing rapidly. Contrary to the norm, we deliver this scale and growth while being profitable. We've been unit profitable for 18 months + and have recently turned EBITDA profitable as well. We have raised $60M+ from top-tier investors and are building a durable company for the long term - because that's what our mission needs and deserves.

Now is the right time

While we have a fast-growing business, we are still very early in our journey with a large upside to capture and have a team that is small enough for you to have an indelible outsized impact on our journey. We are not too early, we are not too late.

Our culture

Every place has its own beat and we are no different. We are not the right place for everybody but we are the right place for a certain group of people. Read more about it here: https://bit.ly/HeadoutPlaybook

👩‍💻The Role

We are looking for our Affiliate Partnerships Manager who will be reporting directly to the Associate Director, Affiliate & Alliance. The partnership team at Headout is instrumental in the company's growth, focusing on building and nurturing partnerships with various affiliates, including travel bloggers, content creators, and media houses. These partnerships are crucial for expanding Headout's reach and driving sales. The team onboards and supports affiliates by providing resources and guidance, tracks performance, and ensures alignment with Headout's values. Their efforts significantly enhance brand visibility, it taps into a wider audience, and drives revenue growth, establishing Headout as a top platform for travelers seeking unforgettable experiences. 

🤩What makes this role special?

  • Execute successful outreach campaigns. Show the savvy salesperson in you. Efficiently source qualified leads and execute an outreach campaign like a pro. Bring your knowledge in email campaign building, workflow automations and your agility around a CRM/outreach tool.
  • Strategic partnership development. Own your acquisition pipeline to proactively expand the Headout affiliate network with new strategic partners. Prioritize your actions based on the influence the qualified leads have on the bottom line and brand awareness.
  • Top account management. Manage and nurture relationships with top affiliate accounts, build relationships filled with trust. Take the initiative to provide affiliates with the right tools to skyrocket their performance. (affiliate network management tools knowledge; like Awin, CJ, Impact, CAKE; is a great plus) 
  • Performance analysis and optimization. Analyze the performance, tracking key metrics like click-through rates, conversion rates, and revenue. Develop data-driven strategies for partner acquisition or optimization activities that enhance ROI.
  • Campaign planning and execution. Collaborate with partners to develop and execute joint marketing campaigns and promotions. Coordinate creative assets, tracking links, and reporting to ensure the success of campaigns.
  • Contracting. Review and negotiate contracts with strategic partners to protect the company's interests.
  • Budget and revenue management. Allocate resources effectively to maximize return on investment. Set revenue targets and work to achieve or exceed them through partner collaboration.

đź’ťWhat skills & experience do you need?

  • An attitude of a hunter. You possess a natural hunger to close deals and win strategic partners keeping an eye on the price, the revenue growth. Demonstrating an innate ability to proactively identify opportunities and address challenges independently.
  • Analytical acumen. Possess strong analytical skills to dissect data and derive actionable insights, enabling data-driven decision-making and campaign optimization.
  • Excellent communication & negotiation skills. Exhibit exceptional interpersonal and communication skills. Establish and nurture relationships, negotiate effectively & establish mutually beneficial partnerships.
  • Language skills. Fluency in French or other European language besides English is a big plus.
  • Strategic thinking. Display a strategic mindset, capable of devising innovative, forward-thinking strategies.
  • Results-oriented. Prioritize and focus on achieving measurable results, with a passion for driving partner success and contributing to the company's growth.
  • Team player. Be flexible and adaptable in a dynamic and ever-evolving industry, ready to pivot and adjust strategies as needed. Collaborate effectively with cross-functional teams and exhibit a cooperative attitude, fostering a positive work environment.

Bonus

  • A bachelor's degree in marketing, business, or a related field is preferred, reflecting a strong foundational knowledge of marketing principles.
  • A minimum of 4-5 years of experience in any marketing role, partnership management, or a related field, showcasing a proven track record of successful revenue growth strategies, account management and optimization.
  • Working knowledge of the following applications is preferred: Google Suite, Office Suite, BI tools (e.g. Looker), CRM systems (Salesforce), email automation tools
  • You have experience starting or scaling a successful startup and really understand the market pulse.
  • You have a demonstrated interest in marketplaces, travel, events and all things experiential.

EEO statement

At Headout, we don’t just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at life@headout.com.

Privacy policy

Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.