Matt Burnaford

Customer Service Manager at Headsets.com

Matt Burnaford has over 15 years of work experience. In 2017, they joined 42, Inc. as an Advisory Board Member. From 2005 to 2017, they worked for Headsets.com in various roles. Matt'sroles included People Development Specialist, Customer Service Manager, VP of Marketing, Online Marketing Specialist, Executive Team Moderator, Executive Assistant, and Online Customer Service Team Lead. As People Development Specialist, they were responsible for hiring, training, and performance reviews. As VP of Marketing, they managed a team of 3 and was responsible for all online marketing. As Executive Assistant, they were responsible for 90% of correspondence and was involved in decision-making with the CEO. As Online Customer Service Team Lead, they lead a small team of Customer Service representatives.

Matt Burnaford attended California Lutheran University from 2003 to 2005 and earned a Bachelor's degree in English.

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Timeline

  • Customer Service Manager

    July, 2015 - present

  • VP of Marketing

    March, 2012

  • Online Marketing Specialist

    July, 2010

  • People Development Specialist

    July, 2009

  • Executive Team Moderator

    January, 2008

  • Executive Assistant

    January, 2007

  • Online Customer Service Team Lead

    November, 2005

  • Customer Service Representative

    July, 2005

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