Alona Sharai is an experienced professional specializing in support and communication management, currently holding dual roles as Support Team Lead and Communication Manager at both Headway and Genesis Tech since May 2020. Prior to these positions, Alona served as a Data Researcher at LeadGenius from October 2018 to May 2020, and as a Customer Coach at Picreel from February 2017 to January 2020. Alona's career began at Flickshine, where responsibilities included proofreading and content writing from July 2014 to February 2017.