Headway
Andrea Rose is a seasoned professional in customer success and experience management, currently serving as a Senior Customer Success Manager and Innovations Specialist at Headway since May 2023. Previously held positions include Customer Success Manager and Customer Experience Associate at Headway, Client Experience Associate at Titan, and Head of Customer Service at Revtown. Andrea’s career began at Warby Parker, progressing from Customer Experience Advisor to Customer Experience Team Lead. Additional experience includes roles at SSM Entertainment as an Executive Assistant, Publicity Assistant at Live On Stage Entertainment, Production Intern at The Billy Block Show, and Marketing Intern at the New England Film Music Entertainment Festival. Andrea holds a Bachelor of Business Administration (B.B.A.) in Music Business from Belmont University and a Bachelor of Arts (B.A.) in Music Industry from the University of New Haven.
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Headway
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Headway is building a new mental healthcare system, rewired for access and affordability. Headway is building the first national, virtual network of therapists who accept insurance, helping providers to expand their practices, and individuals to finally find a therapist they can afford. And we’re doing it all through software.