Kelly Wilsky

CX Design & Improvement Lead at Headway

Kelly Wilsky is an accomplished customer experience professional with a robust background in design and improvement, currently serving as CX Design & Improvement Lead at Headway since May 2022. Prior to this role, Kelly was a Senior Care Specialist at Too Good To Go, where effective communication strategies were developed to serve over 1.5 million app users and 6,000 partner stores. A track record of fostering relationships with high-net-worth clients was established during tenure at Indagare and Quintessentially, where bespoke travel services were tailored to individual needs. With a Bachelor of Arts in French Language and Literature from The University of Texas at Austin, Kelly has also held varied positions ranging from travel operations to teaching assistance, showcasing a versatile skill set and commitment to customer success.

Location

Brooklyn, United States

Links

Previous companies

Too Good To Go logo
Indagare logo
Quintessentially logo
Teaching Assistant Program in France USA logo

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