Kelly Wilsky

Kelly Wilsky is an accomplished customer experience professional with a robust background in design and improvement, currently serving as CX Design & Improvement Lead at Headway since May 2022. Prior to this role, Kelly was a Senior Care Specialist at Too Good To Go, where effective communication strategies were developed to serve over 1.5 million app users and 6,000 partner stores. A track record of fostering relationships with high-net-worth clients was established during tenure at Indagare and Quintessentially, where bespoke travel services were tailored to individual needs. With a Bachelor of Arts in French Language and Literature from The University of Texas at Austin, Kelly has also held varied positions ranging from travel operations to teaching assistance, showcasing a versatile skill set and commitment to customer success.