Maria Lebedkova

Maria Lebedkova has held three customer service positions since 2008. From 2008 to 2018, they worked as a Technical Support Specialist and Content Creator at Provide Support Live Chat. In this role, they provided customer service and technical support to live chat software users, helping customers to integrate the software into their website or blog, and creating content to help customers make the most out of the software. From 2018 to 2021, Maria worked as a Customer Service Specialist at HEALBE Corporation, offering tier 1 & 2 customer support to the community of smart band users, educating customers on how the technology worked, and effectively dealing with customer objections and negative feedback. Currently, Maria is a Customer Service Representative at Sayana, helping to support a community of self-care apps users, integrating a tagging system, and creating live chat and email scripts.

Maria Lebedkova earned their Bachelor's degree in Computer Science/ Intellectual Systems of Decision Making from the Academy of Foreign Trade in Kyiv between 2003 and 2007.