John Deane

John Deane is an experienced manager with a strong background in service experience and application services within the healthcare and technology sectors. Currently serving as Manager Service Experience for Te Whatu Ora Health New Zealand, John oversees the Service Experience delivery team in the Te Manawa Taki region. Previously, John held the position of Manager - Application Services at Waikato District Health Board, where a focus on customer outcomes and integrated systems was paramount. With leadership experience spanning various organizations, including SKYCITY Entertainment Group, Spark Digital NZ, and PwC, John has consistently driven business transformation, enhanced customer engagement, and implemented technology solutions to improve outcomes across diverse industries.