Shakia Johnson

Shakia Johnson is a dedicated professional with extensive experience in special education and customer service. Currently serving as a Special Education Paraeducator at Milford Mill Academy since August 2022, Shakia also works as an Exceptions Analyst at Healthcare Management Solutions, LLC, a position held since May 2018. Previous roles include New Business Development at Cigna, College Savings Associate at T. Rowe Price, and Reimbursement Analyst at Washington & West, LLC. Shakia's background includes customer service positions at CareFirst BlueCross BlueShield and an administrative role in the United States Army Reserve, where responsibilities involved assisting soldiers with retirement planning and providing high-quality customer support. Shakia holds educational credentials from the University of Maryland Baltimore County and Lincoln University.