Octavia Thomas RN, BSN, has a diverse professional background in healthcare and customer service. Currently part of Member Services at Healthgram since June 2017, Octavia previously worked as a Licensed Health Agent at UnitedHealth Group, where responsibilities included analyzing and customizing insurance policies for clients. Earlier experience includes an Office Assistant position at UNC Charlotte School of Nursing, supporting staff and students with administrative tasks, and a Volunteer Outreach Health and Hospitals Leadership Intern role at UNC Charlotte. Additionally, Octavia gained practical experience as a Certified Nursing Assistant at Maxim Healthcare Services and Whispering Pines, and worked in retail as a Sales Associate at Jimmy Jazz. Octavia holds a Bachelor’s Degree in Communication Studies with a focus on Health from the University of North Carolina - Charlotte.
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