Customer Complaints Administrator

HealthHero marries human expertise with digital convenience to provide fully holistic virtual healthcare. Built on the foundations of established companies with proven sector and country expertise, combined with best-in-class digital technology. HealthHero is now the largest digital healthcare provider in Europe, delivering 24/7 access to doctors and expert clinicians wherever and whenever it is needed via a suite of tools including video calls and phone.

This role will assist the complaints team in achieving an outstanding rating from CQC inspections. The role description below is not exhaustive but will define the main responsibilities and requirements of the position.

Role: Part Time working 10am - 3pm Monday to Friday
Location: Bracknell - Office based
Rate: £12 per hour