Leah Fletcher

Director Customer Operations at HealthJoy

Leah Fletcher is an experienced operations management professional with a strong background in project management across various organizations. Currently serving as Manager of Operations Shared Services and Project Manager at HealthJoy since September 2019, Leah focuses on ensuring timely launches and renewals for over 400 clients while developing processes to enhance Customer Operations. Previous roles include Project Manager at Aura Innovative Technology, Inc., where budget adherence and resource allocation were key responsibilities, and Project Manager at Analyte Health, where client relationships and internal roadmaps were prioritized. Leah's career also includes roles as Product Manager, Business Analyst, Patient Services Coordinator, and Care Advisor, demonstrating expertise in cross-functional collaboration, client engagement, and process improvement. Leah holds a Bachelor's degree in Media Communications from Full Sail University.

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Chicago, United States

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HealthJoy

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HealthJoy’s health benefits platform helps HR maximize the value of their benefits package and guide employees to affordable, quality care.


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201-500

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