Stella Sule is an experienced customer service professional currently serving as a Customer Service Consultant at Access Bank Plc since April 2012, where responsibilities include service management, query and complaint resolution, and management of high net worth customer credit cards in compliance with Payment Card Industry Data Security Standards (PCIDSS). Additionally, Stella oversees the activation and service management of online mobile banking platforms, ensuring proper information security management, and demonstrates proficiency in core banking applications for effective customer issue resolution. Prior to this role, Stella worked as a Front Desk Officer at Health Plus Limited. Stella holds a B.Sc. in Microbiology from Ambrose Ali University, Ekpoma, Nigeria, completed in 2007, with a focus on Customer Service Support and Call Center Operations.
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