HealthSherpa
Johana Ticas currently serves as a Senior Fraud Prevention Associate at HealthSherpa, a position held since August 2023. Prior to this role, Johana worked at the Colorado Department of Labor and Employment as an Employer Services Supervisor from July 2022 to August 2023. Johana's extensive experience at Kaiser Permanente, spanning from August 2014 to July 2022, includes roles such as Supervisor of Support Services for Medi-Cal and State Sponsored Programs, Business Analyst for the same programs, and Customer Service Specialist within California Medi-Cal.
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HealthSherpa
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HealthSherpa's mission is to help every American feel the comfort and security of having health coverage. They use innovation, technology, and customer service by real people to make your healthcare options easier to understand, faster to sign up, and simpler to use. HealthSherpa is a Healthcare.gov certified web broker, giving consumers, employers, and nonprofits a simpler platform for enrolling individuals and families in subsidy-eligible health plans. They provide consumers access to tools to aid their plan selection and to make the best use of their insurance after they’ve enrolled. With support via phone, email, and chat throughout the enrollment process, consumers don't need to feel confused by the Affordable Care Act (ACA) anymore.