Deborah Blanchard

Deborah Blanchard is an experienced professional with a robust background in customer success and management within the healthcare technology sector. Currently serving as Team Lead/Sr. Success Manager at HealthStream since September 2019, Deborah has prior experience as a Customer Support Specialist at Intellivisit, where effective communication ensured positive patient engagement. Deborah's extensive tenure at Relias, from August 2004 to March 2019, included managing multiple client accounts, achieving a remarkable 98% renewal rate, and implementing strategies that significantly increased client usage of products. Earlier roles encompassed project management at Care Management Technologies, Inc. and administrative support at Comprehensive NeuroScience, illustrating a strong capability in relationship management and project coordination across various healthcare domains.