M. D. is a Governance, Risk, & Compliance Analyst at HealthStream since July 2018, where accomplishments include the development of a patent-pending smart chatbot leveraging Microsoft Power Platform AI, streamlining user requests into actionable development tasks, and contributing significantly to HiTrust compliance documentation efforts. M. D. previously worked as a Technical Writer, demonstrating a commitment to standardization and compliance policies, and held roles as a Freelance Copywriter for SDL, a Communications Copywriter Intern at Nashville Public Library, an Undergrad Research Assistant in a Biology Lab, and Client Support II at Link2Gov. Educational credentials include a Master of Science in Artificial Intelligence from Colorado State University Global and a Bachelor of Science in Organizational Communication from Middle Tennessee State University.
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