Stephanie Hayes has extensive experience in technical support, currently serving as a Tier 2 Support Specialist at HealthStream since April 2007, where advanced technical support is provided for healthcare facility accounts using a web-based healthcare learning management system. Previously, from January 2006 to April 2007, Stephanie worked as a Customer Support Specialist at Convergys, delivering both basic and advanced technical assistance for AT&T wireless. Educationally, Stephanie holds a Bachelor of Science in Computer Science from Western Governors University, as well as a Bachelor of Business Administration in Healthcare Management from American InterContinental University, and an additional Bachelor of Science in Computer Science from Colorado Technical University.
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