HealthTeam Advantage
LaSandra Keen has a diverse work experience in the healthcare industry. LaSandra is currently serving as the Director of Care Management at HealthTeam Advantage since August 2021. Previously, they worked as an Adjunct Instructor at Guilford Technical Community College starting from January 2020. From November 2018 to August 2021, LaSandra was the Director of Inpatient Services at AuthoraCare Collective. Prior to that, they held the position of Director of Care Management at North Texas Specialty Physicians from January 2015 to November 2018. LaSandra also worked as a Registered Nurse at Hospice and Palliative Care of Greensboro from December 2009 to January 2015. Earlier in their career, they worked as a Registered Nurse at Novant Health(Forsyth Medical Center) from January 2009 to May 2010, as an Episodic Care Manager at BCBSNC from November 2007 to November 2008, and as a Registered Nurse at Cone Health from August 2004 to June 2007.
LaSandra Keen holds a Bachelor of Science (BS) degree in Registered Nursing/Registered Nurse from American Sentinel College. In addition, they have obtained several certifications including Lean Six Sigma Green Belt Certification from Quality America, Inc. in April 2021, CCM Certified from the Commission for in September 2016, and Certified Hospice & Palliative Nurse in December 2011.
HealthTeam Advantage
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HealthTeam Advantage is a subsidiary of Cone Health, a not-for-profit health care network serving people in the greater Triad area of Greensboro, NC. At HealthTeam Advantage we have offered PPO Medicare Advantage plans since 2016 and have over 16,000 members as of October 2020. In January 2020 we launched a new chronic special needs plan (CSNP) for diabetes and congestive heart failure in Guilford County. Our Medicare Advantage plans have a special Healthcare Concierge model through our member services department, who are located right here in Greensboro. Our Medicare Advantage plans are all-in-one plans offering medical and prescription drug coverage plus extra benefits. The value of our Concierge customer service model is rewarded with a high 95% retention rate of our members. HealthTeam Advantage employees are offered great benefits plus training and development as part of their role within the company. In addition to an open environment where employees are encouraged to collaborate and give insight into on-going projects, they are also offered the ability to join community events that our company supports. These events include the Rubber Duck Race by the March of Dimes and JDFR One Walk, who leads the fight against Type 1 diabetes. Even in a time where most employees are working from home, we continue to be a close-knit family and have a weekly call with all company employees and our president, Brendan Hodges. This call is a time for company updates, questions and recognition of birthdays and years of service. We value diversity, and recognition of our most important resource, our employees.