Michael Owens

Michael Owens is an IT support professional with extensive experience in hardware and software support, having held various roles in notable companies. Currently serving as an IT Support Specialist III at Healthwise since August 2021, Michael provides technical assistance to onsite and offsite employees, manages IT service requests, and collaborates with other departments as needed. Previous positions include IT Support Specialist II at Amazon Web Services, Datacenter Technician Intern, and Technical Analyst at Micron Technology, where Michael developed advanced troubleshooting skills and training materials. With a background that includes customer service roles at Best Buy and a solid educational foundation in Network and System Administration from the College of Western Idaho, Michael demonstrates a strong commitment to improving technical operations and client satisfaction.