Jacob C.

Jacob C. is an experienced professional with a diverse range of work experience. Jacob currently holds the position of Vice President, Deal Strategy and Renewal Operations at Heap since May 2023. Prior to this role, they served as the Senior Director, Deal Desk at Heap since January 2022.

Before joining Heap, Jacob worked as a Real Estate Agent at Austin Summit Group starting from November 2022. Jacob also gained extensive experience in finance and operations roles at Dialpad, where they served as the Senior Director, Finance Field Operations from October 2020 to January 2022, and as the Finance Director, Field Operations from August 2018 to January 2022.

Jacob has also held leadership positions at Spredfast as the Director, Global Deal Desk from November 2016 to September 2018, SolarWinds as the Sr Manager, Finance, Global Order Management from November 2014 to November 2016, and National Instruments as the Americas - Sales Operations Manager from December 2007 to November 2014.

Their earlier work experiences include a significant tenure at IBM as the Software Group Business Operations Manager from June 1998 to December 2007. Jacob started their professional career in the United States Marine Corps, where they served from September 1993 to September 1997.

Jacob C. began their education at Park University in 2002, where they pursued an Associate of Science (A.S.) degree in Accounting. Jacob later continued their studies at the same university, obtaining a Bachelor of Science (BS) degree in Human Resources and Business Management, although the end year for this degree is not specified. Alongside their educational accomplishments, Jacob has also acquired several additional certifications. In 2017, they obtained a Lean Six Sigma Green Belt from the Management and Strategy Institute. Additionally, they are certified as a Real Estate Broker/Sales Agent by the Texas Real Estate Commission, a certification they achieved in September 2022. Jacob also holds certifications in various courses related to social media and customer service, such as Introduction to Experiences, Publishing and Inbox, and Social Care, all obtained from Spredfast, although the specific dates for these certifications are not provided.