Kathy Quinby is a seasoned professional with extensive experience in leadership roles within the call center and operations sectors. Currently serving as Sr Leader Call Center at Heard & Smith, LLP since May 2018, Kathy has previously held key positions such as Vice President at S4 Communications and Sr Business Director of Client Operations at Alorica. Kathy's background includes significant roles at West Corporation as Sr Business Director and VP Operations, as well as serving as Director of Operations at ITI Marketing. Kathy completed education at Mascoutah Community High School in 1977.
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