Alberto Rivera

Alberto Rivera is an experienced IT professional with a comprehensive background in technical support and system administration. Currently serving as IT Manager at Heartbeat Health since November 2024, Rivera previously held the position of Information Technology System Administrator at Meditology Services from August 2015 to November 2024, where responsibilities included providing high-end technical support to employees and consultants at multiple locations. Alberto's earlier roles involved software consulting and helpdesk support, with significant experience at Systems Improvement Group, Inc., GXS, Inovis, and Cegedim Relationship Management, focusing on hardware and software troubleshooting, EDI support, and client communication. Alberto holds a Bachelor's degree in Computer Engineering from Universidad Autonoma de Guerrero and furthered knowledge at New Horizons Computer Learning Centers in Computer Technology.