Anand Joshi

Anand Joshi is an experienced professional in the aviation and customer service sectors, currently serving as a Passenger Experience Manager at Heathrow since September 2022. Previous roles include Airfield Operations Officer and various positions within Nottingham City Council, where responsibilities ranged from customer service advisory roles to key worker roles in Covid-19 testing. Anand has also volunteered for the Birmingham 2022 Commonwealth Games and held several positions in passenger service with airlines and ground handling companies, including All Nippon Airways and Worldwide Flight Services. Anand's educational background includes a HNC in Airline and Airport Management from Buckinghamshire New University and prior studies at West Thames College.