Heathrow Airport Holdings
Luke D'Mellow has extensive experience in airport operations and security management, currently serving as Planning & Intelligence Manager at Heathrow since October 2007. In this role, Luke leads a team of six Operational Planners to produce day-1 operational plans. Previous positions at Heathrow include Security Engagement Manager, where cultural change was driven within the Security function, and Security Manager, where Luke managed teams at Terminal 3 and Terminal 5, focusing on colleague engagement and absence management during the COVID-19 pandemic. Earlier in Luke's career, experience as a Bartender/Bar Manager at the Royal British Legion involved customer service and financial management.
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Heathrow Airport Holdings
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Heathrow Airport Holdings Limited (formerly BAA) owns and runs London Heathrow Airport, Britain's aviation hub.