On The Beach Group
Sam Nicklin currently serves as the Resource Planning Manager at On the Beach since February 2024. Prior experience includes a tenure at Cotton Traders from November 2011 to February 2024, where Sam held various positions, including Workforce Planning Manager, Contact Centre Team Manager, and Contact Centre Advisor. This extensive background in resource and workforce planning, along with experience in contact center operations, highlights a strong skill set in management and operational efficiency.
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