Lauren Calhoun

Lauren Calhoun is a dedicated professional with extensive experience in training and quality management within the insurance industry. Currently serving as a Senior Corporate Trainer at Heffernan Insurance Brokers since August 2023, Lauren previously held multiple roles at Marsh from April 2016 to December 2022, including Training and Quality Manager and Training Specialist, where significant contributions included leading teams, automating processes with SharePoint and Power BI, and developing comprehensive onboarding programs. Additionally, Lauren's earlier experience includes roles in hospitality and retail management, demonstrating a solid background in customer service and team development. Lauren earned a Bachelor’s degree in International Business from the University of Mary Hardin-Baylor between 2012 and 2015.