Michael Zastudil

Michael Zastudil has over 20 years of experience in customer success and client management roles.

Michael is currently working as the Director of Client Success at HelioCampus.

Before that, from 2019 to 2023, they worked as the SVP of Customer Success and Product Management at BlackBeltHelp, where they successfully optimized strategies and increased annual recurring revenue.

From 2011 to 2018, they worked at Blackboard in various roles, including Executive Director, Solution Engineer, Manager of Customer Success, and Senior Customer Success Manager.

Prior to their tenure at Blackboard, they worked as a Customer Success Manager at Presidium Inc. in 2010.

Michael also has experience as a Customer Service Manager and Customer Success Manager at Jobfox from 2008 to 2010.

Finally, they began their career as a Customer Success Manager at Iron Mountain in 2002.

Michael Zastudil attended Shenandoah University from 1999 to 2001, where they obtained a Bachelor's degree in Management with a minor in Information Technology. In addition to their formal education, they have also obtained several certifications, including "The Modern World, Part Two: Global History since 1910" from Coursera in September 2017, "ITIL v3 Foundation" in July 2015 (institution not provided), "History and Future of (Mostly) Higher Education" from Coursera in March 2014, "Inspiring Leadership through Emotional Intelligence" from Coursera in December 2013, and "The Modern World: Global History since 1760" from Coursera in April 2013. Michael also has a certificate for "The Modern World, Part Two: Global History since 1910" from Coursera Course Certificates, although the institution and the specific date of obtaining this certificate are not provided.