Sylvaine Brew is an experienced leader in customer success and operations with a strong background in managing teams and driving strategic initiatives across multiple organizations. Currently serving as the Head of Customer Success at Flare since June 2023, Sylvaine has previously held key positions at Chime, Minted, and Uber, where expertise in improving customer experiences, product operations, and strategic planning has been demonstrated. Sylvaine's early career includes impactful roles at James Hardie Building Products, GirlForward, and the Make-A-Wish Foundation, highlighting a diverse skill set in customer operations, public relations, and marketing. Sylvaine holds a Bachelor of Communication in Advertising and Public Relations from Loyola University Chicago.
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