Mikaylah P. is a skilled professional with a robust background in customer experience and clinical operations. Currently serving as a Customer Experience Lead and Clinical Operations Associate at Alma since September 2021, Mikaylah contributes significantly to operational excellence. Prior experience includes a role as a Research Assistant at Teachers College, Columbia University, where involvement in the Disclosure, Lying and Tact in Psychotherapy laboratory under Dr. Barry Farber enriched research skills and knowledge in psychology. Mikaylah holds a Master of Arts in Clinical Psychology from Teachers College, Columbia University, and an Honors degree and Bachelor's degree in Psychology from Rhodes University. Additionally, educational achievements include attendance at the Oprah Winfrey Leadership Academy for Girls and studies at Pace University.
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