Temoor Bhatti

Temoor Bhatti is an experienced operations manager with a strong background in customer experience and team leadership. Currently serving as Operations Manager for Eligibility at Alma since February 2022, Temoor previously held the role of Operations Lead for Claims Adjustment. Before joining Alma, Temoor worked at Warby Parker from August 2019 to January 2022 as a Customer Experience Lead, where responsibilities included managing a team of over 15 associates, addressing client experience escalations, and collaborating on improved workflows. Temoor's career also includes positions as Customer Experience Advisor at Best Buy and Mobile Sales Associate at sweetgreen, where Temoor advanced from Team Lead to Line Server.