John Moran

John Moran has an extensive work experience spanning several industries and roles.

Starting in 1991, they worked at The New York Times, where they rapidly progressed to become the Senior Call Center Operations Manager, overseeing a staff of over 300. During their tenure, they managed the top-performing call center for seven consecutive years and received two President's Awards for outstanding job performance.

In 2004, John joined Allserve Systems Corporation as the Director of U.S. Call Center Operations. John successfully spearheaded the start-up and operations of the call center's business model, while also leading knowledge transfer and standardization to the company's Europe and India-based call centers.

From 2007 to 2008, they worked at Telesessions, Inc. as the Director of Telesales. In this role, John maximized bottom-line performance by driving internal call center strategy and recommending new technology to improve efficiencies. John also recruited, trained, and managed a team responsible for setting up appointments with physicians for conference calls with pharmaceutical companies.

In 2008, John joined Gateway Energy Services Corporation as the Director of Inbound and Outbound Residential Sales. John generated profitable customer growth in the U.S. and Canadian regions through outbound and inbound telesales.

From 2013 to 2021, John held various leadership positions at Direct Energy. As the Head of Energy/Home Services Retail Telesales New Acquisition Residential Sales, they strategically steered sales initiatives and managed three regions and multi-layered personnel staff. John also served as the Head of USN & Alberta Telesales Inbound & Outbound Acquisitions, where they successfully grew customer counts and boosted performance through the development of an inbound skill-base routing model.

In 2022, John worked at Common Energy as the Vice President of Growth before joining Super as the Head of Inside Sales. Currently, they are the Vice President of Intake at BrandonJBroderick Law Firm.

Throughout their career, John Moran has demonstrated strong leadership abilities, driving growth and achieving exceptional results in various sales and call center management roles.

John Moran's education history includes a Bachelor of Science in Organizational Management from Alliance University. There is no information provided regarding the start or end year for this degree. In addition, they have obtained Six Sigma Training and Certification from The New York Times, but there are no details about the month or year of completion.