Thomas J. Bogerd Jr. has held various roles in the IT industry over the past decade. In 2021, they began working as a Support Engineer at Tarrytech: A CompassMSP Company. Prior to this, they worked as an IT Support Specialist as an Independent Consultant from 2017-2021, a Technical Support Technician at HelloTech Inc. from 2017-2019, a System Analyst at NEW YORK CITY HEALTH AND HOSPITALS CORPORATION from 2020-2021, a Technical Support Technician at Kipstech from 2019-2021, and a Technical Support Representative Level II at Altice USA from 2012-2017. At Kipstech, they served and assisted customers with the use of home theater components, including smart televisions, security cameras, and other technology devices. Thomas J. also performed network diagnosis, analyzed system failures, and applied proper resolutions to identified issues. At Altice USA, they evaluated the critical functions and checked the operational quality of the company’s new products and services prior to deployment. Thomas J. also utilized their proficiency in current technologies, internal communications, and standard protocols in delivering optimum service.
Thomas J. Bogerd Jr. attended Hunter College from 2004 until present.
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