Helmsman Management Services LLC is a wholly owned subsidiary of Liberty Mutual Insurance, one of the nation’s largest property and casualty insurers. We offer the strength of a carrier and flexibility of a TPA as we manage auto, general liability and workers compensation claims to the best possible outcome.

With over $5.5 billion in losses under management, Helmsman is the TPA partner of choice for businesses with 1,000 employees or more.

Insurance

Property Development

Helmsman Management Services LLC

Helmsman Management Services LLC's headquarters in Boston, MA, United States

David Dwortz

Peter Clas

Robert McCaffery

The Claims and Account Management team at Helmsman Management Services LLC is responsible for overseeing the efficient handling of claims across various lines, including auto, general liability, and workers compensation. They work closely with clients to ensure seamless communication, resolve issues, and optimize claims outcomes while also providing strategic account management to enhance customer satisfaction and retention. This team plays a critical role in managing relationships and streamlining processes, contributing to the overall success of the company's third-party administration services.

Claims and Account Management

The Business Analysis and Strategy team at Helmsman Management Services LLC is responsible for identifying and analyzing market trends, operational efficiencies, and client needs to develop strategic initiatives that enhance service delivery and client satisfaction. By leveraging data insights and cross-functional collaboration, the team supports the implementation of best practices and innovative solutions that optimize claims management processes and drive business growth.

Business Analysis and Strategy

The Leadership Team at Helmsman Management Services LLC is responsible for guiding the company's strategic direction and operational excellence. Comprising top executives, including the President & CEO and Vice Presidents, this team fosters innovation in claims management, ensures alignment with corporate goals, and drives initiatives that enhance service delivery and client satisfaction. They play a critical role in maintaining the balance between the strength of a large insurer and the flexibility of a third-party administrator.

Helmsman Management Services LLC

Org chart

Teams

Claims and Account Management

Business Analysis and Strategy

Leadership Team

Offices

Helmsman Management Services LLC

Org chart

Teams

Claims and Account Management

Business Analysis and Strategy

Leadership Team

Offices

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