Morana Kosanović

Morana Kosanović is a seasoned professional in operations management, currently serving as a Senior Operations Manager at heloo, Powered by TaskUs since September 2022. Prior experience includes roles as Head of Contact Center at UNIQA osiguranje Hrvatska and a significant tenure at Raiffeisenbank Hrvatska, where Morana held various positions including E-communication Team Lead and Head of Customer Support. Responsibilities encompassed organizing customer support across multiple communication channels, managing training needs, and fostering optimal operational capacities. Morana possesses a Business Coaching Diploma obtained from PwC.