Joanna Ramos

Joanna Ramos is a dedicated professional with extensive experience in service provision and customer relations. Since September 2014, Joanna has worked at Helping Restore Ability as a Service Provider for Consumer Directed Services, focusing on social and life lesson development for individuals with disabilities, including community support and respite services. Additionally, Joanna has served as a Water Safety Instructor with the City of Grapevine since May 2007, where responsibilities include aquatic skill instruction and lesson planning. Prior roles include working as a Customer Relations Representative at Southwest Airlines from January 2020 to August 2023, and as a Physical Therapy Aide/Patient Services Associate at Spine Team Texas from February 2016 to January 2020, where Joanna supported patient rehabilitation and assisted therapists. Joanna holds a Bachelor's degree in Kinesiology and Exercise Science from the University of Texas at Tyler, earned between 2012 and 2015.